Historically, Information Network Management was usually exclusive to Information Technology Departments in large scale operations. Today, rapid development in software and technology issues in general is vital to everyone in the business world regardless of size. Innovated Solutions offers the same service to small and medium size businesses in much the same way we offer this service to our larger clients, but in a more cost effective way.

Innovated Solutions becomes your Information Technology Department

Through a Pro-Active Service Agreement, we provide your business with all the knowledge and technical skill of a large scale Information Technology team, without the need for you to hire skilled IT staff yourself. Our approach to network and systems management encourages us, as much as is possible, to research and troubleshoot off site; thereby increasing the effectiveness of our highly trained technical staff when they perform work on your systems.

Pro-Active Service Agreements include the following benefits:

• Reduced hourly rate for all technical service charges (excluding systems engineers charges)
• A rate set aside specifically suited to your current technology needs
• Phone support determined by level of agreement
• Email support determined by level of agreement
• Priority response time determined by the level of the Service Agreement
• Cost price, or near cost price on software & hardware components from our partner suppliers determined by level of service agreement
• Ongoing planning and advice
• We will offer a probationary period so you can fully appreciate the level of support from Innovated Solutions, and to ensure we exceed your business expectations
• Customized service agreement to suit your business technology needs and agenda
• Access to an entire team of Information Technology Specialists
• Long term mutually beneficial business relationship promotes and strengthens each others business agenda
• Peace of mind

For a customized quote on an Innovated Solutions Pro-Active Service Agreement, please call Blake McCandless at (807) 473-6158 or email blake@innovated.ca